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Shipping
Processing time: The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times: North America: 1-2 weeks | Europe: 6-10 weeks
We will do our best to meet these shipping estimates, but we cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment options
All payments are done through Etsy.
Secure options: Visa, Master Card, American Express, Discover, PayPal, Apple Pay, Sofort, iDeal, Etsy gift cards
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
Cancellations: Request a cancellation within 24 hours of purchase.
House of JazCo. does not accept returns or exchanges. But please contact me if you have any problems with your order.
Privacy policy
I will only use your contact information:
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To communicate with you about your order
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To fulfill your order
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For legal reasons (like paying taxes)
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Customer mailing list for updates and upcoming promotions. Customers are able to opt out this feature.
Frequently asked questions
Custom and personalized orders: Custom and personalized orders prices may vary upon receiving order based upon customer details and request.
Sizing details: Customers are able to order bigger sizes, but prices will vary.
Care instructions: House of JazCo. quilts are made with love. Machine wash warm using a mild detergent. Do not bleach or dry clean. Dry in shade or gently tumble dry. Do not iron or wring. Do not hang dry. Use and snuggle often.
Gift wrapping and packaging: Gift wrapping is available for an additional $10.00. Please specify in order request.
Wholesale availability: House of JazCo. provides wholesale options. Please email houseofjazco@gmail.com.
Rush Orders: Orders can be rushed for an additional 30% of order total.